Política de envío

📦 SHIPPING POLICY

Last updated: September 8, 2026

At RoadFlare, we're committed to delivering your order safely and keeping you informed throughout the entire shipping process.

1. Shipping Coverage

We ship worldwide. If your country doesn't appear at checkout, please contact us and we'll check whether we can make an exception.

2. Order Processing

All orders are processed within 1 to 4 business days after payment confirmation. During peak seasons this timeframe may be slightly extended, but we'll always let you know if there's any delay.

3. Estimated Delivery Times

Delivery times may vary depending on the destination country. In general:

  • 🌍 International shipping (worldwide): Between 7 and 14 business days from dispatch.
  • 📦 In some cases, delivery may take up to 25 business days due to customs clearance or other logistical factors.

Business days: Monday through Friday, excluding local and destination-country holidays.

4. Order Tracking

Once your order ships, you'll receive an email with a tracking number so you can follow your delivery in real time. Please note that tracking information may take 2–5 days to activate depending on the carrier.

5. Customs and Import Taxes

Orders may be subject to customs duties or import taxes based on the laws of the destination country. These charges are the customer's responsibility and are not included in the product price or shipping cost.

6. Incorrect Addresses, Incomplete Information, or Failed Deliveries

It's the customer's responsibility to provide a correct and complete shipping address, and to make sure the package is picked up at the designated delivery point within the required timeframe.

If an order cannot be delivered due to:

  • Errors or missing information in the address provided
  • Recipient not being available
  • Package not being picked up at the delivery point
  • Or any other cause outside our control

…it will be considered a failed delivery.

In these cases, RoadFlare will not be responsible for the order, and any re-shipment or additional handling costs will be fully covered by the customer.

Contact

For any questions or concerns about shipping, please reach out to our customer support team at inforoadflare@gmail.com.